Highlander Care

Highlander Care

Highlander Care is a plan offered to UC Riverside students who have chosen to opt out of the UC Student Health Insurance Plan (UCSHIP). It provides basic medical urgent services at a quarterly fee of $125 for the 2023-2024 academic calendar year.

To enroll in Highlander Care, simply contact Academic HealthPlans to enroll. To cancel Highlander Care, please send a message via the patient portal chconline.ucr.edu to Insurance Questions, department for instructions. 

Academic HealthPlans

(855) 427-3167: Purchase UC SHIP and Highlander Care coverage
(855) 247-2273: IRS Form 1095-B
Academic HealthPlans email
1095-B Form email

Under Highlander Care, you will have access to the following basic care services:

- Two primary care office visits per quarter with physicians, nurse practitioners, and nurses.
- Nurse triage visits.
- In-House Labs for specific tests, such as UA Dip with reflex, CBC and manual diff, Influenza A & B, Urine HcG. 
- Certain procedures, including EKG, Ear Lavage, Spirometry, Nebulizer with meds, Suturing, Flourescein Eye Exam, I&D, and Splinting.

Please note that Highlander Care does not cover the following:

-STD/STI Screenings

- Preventative health visits/annuals (covered by ACA plans).
- Durable medical equipment.
- Medications administered during SHS care (e.g., Rocephin, intralesional steroids).
- Insertion of IUD or Depo-Provera (covered by ACA plans).
- Specialist visits (e.g., gynecology, psychiatry).
- Travel visits by nurses or providers.
- Labs sent to Quest and the associated handling fee.
- X-ray interpretation.
- Colposcopy.

For any ACA plan-related services, preventative care, or services not covered under Highlander Care, students can access them at the standard student price at SHS.

Student Health Lab Hours

Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.

Thu: 9 a.m.–5 p.m.

*SHS Last routine appointment scheduled is at 4:15 p.m.

Pharmacy Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.

*Lab Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.

*LAB Last walk-in for services is at 2:45 p.m.

Closed on weekends and UCR holidays.

Feeling unwell when we are closed? UC SHIP offers virtual consultations via LiveHealth Online. Accessible on your smartphone, tablet, or computer at livehealthonline.com. $25 medical appointment copay, no copay for behavioral health, and no referral needed.