Making an Appointment
Appointments can only be made by phone. Please call the Student Health Services (SHS) appointment line at (951) 827-3031 for an appointment. Online appointments and walk-in appointments are not currently available due to COVID-19. This action is being taken to ensure that all students are fully and effectively screened for COVID-19 symptoms prior to their appointment. All screening will occur outside the front entrance before you enter the SHS building. Please complete the Daily Wellness Survey prior to arriving on campus. Masks are required at all time.
Please note the following:
- Temperature checks and wellness survey screening are mandatory for all medical, dental, lab, immunization appointments, and pharmacy drop-offs or pick-ups.
- Please bring a photo ID to your appointment.
- Please check in at least 15 minutes prior to your scheduled appointment time to avoid being late and missing your appointment with your provider.
- If you are late for your appointment and it is a medical emergency, we will make every effort to reschedule you with an available provider, if possible.
How to Cancel or Reschedule an Appointment
If you cannot make your appointment, please cancel your appointment no later than the day prior to your scheduled appointment date. Late-cancellation and/or no-show fees may apply. Please call (951) 827-3031 24 hours BEFORE your appointment date to avoid same-day cancellation and no-show fees.
The appointment line is open Monday–Wednesday and Friday from 8:30 a.m.–12 p.m. and 1–4:30 p.m. Thursday from 9 a.m.–12 p.m and 1–4:30 pm. You can also visit your patient portal to CANCEL an appointment 24 hours prior to your appointment date.
SHS Policy on Service Animals
Service dogs are welcomed at Student Health Services (SHS). For safety reasons, SHS staff is not permitted to take care of service animals while you receive care. Please make dog care arrangements prior to your appointment date and time.
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Learn more by reviewing the SHS Service Animals Policy.