Welcome to Student Health Services

The mission of the Student Health Services (SHS) is to promote academic excellence, enrich the student experience, and support retention by providing high-quality, accessible, and comprehensive medical care to students with a focus on multidisciplinary services, health education, and prevention.

 

AAAHC accreditation

Contact Us

Please call our office at (951) 827-3031 to make an appointment.

The Student Health Services (SHS) NurseLine (877) 351-3457 is available 24 hours a day, seven days a week.

Access the Patient Portal

Where to Get Tested (Starting Sept. 27)

Student Health Services is Open for In-Person Care By Appointment

Remember that you must complete the Daily Wellness Check before coming on to campus. You will not be allowed to enter the SHS building for medical and dental appointments or pharmacy pick-up or drop-offs without clearance.

Daily Wellness Check

  • SHS Office Hours: 
    • Mondays, Tuesdays, Wednesdays, and Fridays: 8 a.m.–12 p.m and 1–4:30 p.m.
    • Thursdays: 9 a.m.–12 p.m. and 1–4:30 p.m.
    • (Closed for lunch daily from 12–1 p.m.)
  • Walk-in appointments are not available.
  • Before coming in, please call (951) 827-3031 to set up an appointment.
  • Tele-health phone appointments are available with a UCR provider.
  • If you are experiencing symptoms related to COVID-19, call (951) 827-3031 to be screened by SHS nurses.
  • Got USHIP or GSHIP? You're covered even when you're NOT on campus! Check out this brochure to learn more about your coverage.
  • Visit Counseling and Psychological Services (CAPS) for TeleMental Health consultations.

You can also download our handy SHS brochure for a quick overview of our services, location, hours and contact information!

Emergency/Urgent Care

When you're in need of after-hours care you may be tempted to rush off to the emergency room (ER). Learn more about the difference between emergency care and urgent care.

Emergency & After-Hours Care

Click an item below for services updates.

 

Health Records Information

Current Students: For release of information, please sign in to your online UCR student health portal to complete your request. Review the release of information instructions for more details on submitting your request. For all other requests for information requiring a signature, please download and complete the Release of Information Authorization Form.

  • Health Records submission information

    Submit your completed forms by fax, mail, or email to:

    University of California, Riverside
    Student Health Services, Medical Records MC89
    900 University Ave.
    Riverside, CA 92521
    Fax: (833) 260-8603
    Email: shsmedrecords@ucr.edu

    Please allow seven to 10 business days for processing.

    No fee is charged for requests that are sent directly to a physician’s office, medical facility, hospital, medical insurance company, school, State of California disability office, Social Security office, or law enforcement office.

    Fees for Student Personal Requests
    Please determine on your request how you would like to receive your records.

    • Electronic processing: Flat fee of $6.50. Records can be faxed, emailed encrypted with a password, or copied to a CD for mailing or pick up.
    • Paper: 25 cents per paper page copied. Please choose only records that you need to lower your costs if you require paper records.

    A flat fee of $15 is charged for third-party requests (ex., copy services, attorneys, auto insurance etc.).

    Payments
    Current or former students: You will receive a secure encrypted invoice by email if an email address is provided or by mail with your records. We cannot accept cash. Checks or money orders are to be made out to UC Regents and must include your student ID number (if applicable). Checks or money orders can be mailed or dropped off with a copy of the invoice enclosed to:

    University of California, Riverside
    Student Health Services, Medical Records MC89
    900 University Ave.
    Riverside, CA 92521

    Third parties: Please attach a $15 check made out to UC Regents with each request in order to process.

Confidentiality

UCR is committed to patient confidentiality. We safeguard your medical records according to established professional practices.

UCR handles your health information based on the following: