Welcome Highlanders to Student Health Services

The mission of the Student Health Services (SHS) is to promote academic excellence, enrich the student experience, and support retention by providing high-quality, accessible, and comprehensive medical care to students with a focus on multidisciplinary services, health education, and prevention.

AAAHC accreditation


Student Health Portal in R'Web


Contact Us

Student Health Services has moved! Visit us in the new Student Health and Counseling Center   located by parking Lot 21 near Glasgow dining hall.

  • Mondays, Tuesdays, Wednesdays, and Fridays: 8:00 AM–5:00 PM

  •  Thursdays: 9:00 AM–5:00 PM

  • Last Routine appointment is at 4:00 PM. For all appointments please check-in in the new building in parking lot #21.

Please note that on Tuesday, June 25th, our office will be temporarily closed from 8:00 AM to 10:00 AM due to a staff event. We will resume our services and welcome you back starting at 10:00 AM. Thank you for your understanding.

Feeling unwell when we are closed? UC SHIP offers virtual consultations via LiveHealth Online, accessible on your smartphone, tablet, or computer at livehealthonline.com. There is a $25 copay for medical appointments, no copay for behavioral health, and no referral needed.


Attention UCR Students:

Exciting news! You can now conveniently schedule appointments with our nurses online through UCR Student Health. Whether you're a member of USHIP, GSHIP, or Highlander Care, our team is ready to assist you.

Use our online portal to book appointments for:

- Acute triage: Receive initial assessment for any non-emergency health concern.
- Medication questions: Consult with our nurses regarding your medications.
- Urinary tract infection (UTI) screening: Get screened for UTI and discuss treatment options.
- Other miscellaneous acute care needs: We provide care for various non-emergency health concerns.

Additionally, nurse appointments include contraception services such as emergency contraception and oral contraceptive pill refills.

Booking your appointment online is quick, easy, and convenient.

Visit https://chconline.ucr.edu/ to schedule now! We eagerly anticipate helping you stay healthy!


Student Health Services News and Announcements

SHS has moved. Come visit us in the new Student Health and Counseling Center on the first floor.  We are located by parking Lot 21.

To schedule an appointment, use our patient portal at chconline.ucr.edu. For emergencies, call 911, and for non-emergencies, reach our 24/7 Nurse Line at 877-351-3457. 

Feeling unwell during the break? UC SHIP offers virtual consultations via LiveHealth Online. Accessible on your smartphone, tablet, or computer at livehealthonline.com. $25 medical appointment copay, no copay for behavioral health, and no referral needed.

  • For all appointments, please check-in in the new building. Thank you.
  • Mondays, Tuesdays, Wednesdays, and Fridays: 8 a.m.–5:00 p.m.
  • Thursdays: 9 a.m–5:00 p.m. 
  • Last routine appointment is at 4:15 p.m.
  • We are closed on weekends and UCR holidays. 
  • Log onto the patient portal to schedule an appointment.
  • Got USHIP or GSHIP? You're covered even when you're NOT on campus! Check out this brochure to learn more about your coverage.
  • Visit Counseling and Psychological Services (CAPS) for in-person, Tele-Mental Health appointments and same-day consultations.


Emergency/Urgent Care

When you need medical attention outside of regular hours, you may feel inclined to visit the emergency room (ER). To make an informed decision, familiarize yourself with the differences between emergency care and urgent care.

Emergency & After-Hours Care

Click an item below for services updates.


Health Records Information


  • Current/Previous Students
    Current/Previous Students
    Health Records Submission Information

    Submit your completed forms by fax, mail, or email to:

    University of California, Riverside

    Student Health and Counseling Center, Student Health Services, Medical Records 
    388 W. Linden Street
    Riverside, CA 92521
    Fax: (833) 260-8603

    Please allow seven to 10 business days for processing.

    No fee is charged for requests that are sent directly to a physician’s office, medical facility, hospital, medical insurance company, school, State of California disability office, Social Security office, or law enforcement office.

    Fees for Student Personal Requests

    Please determine on your request how you would like to receive your records.

    • Electronic processing: Flat fee of $6.50. Records can be faxed, emailed encrypted with a password, or copied to a CD for mailing or pick up.
    • Paper: 25 cents per paper page copied. Please choose only records that you need to lower your costs if you require paper records.

    A flat fee of $15 is charged for third-party requests (ex., copy services, attorneys, auto insurance etc.).


    Current or former students: You will receive a secure encrypted invoice by email if an email address is provided or by mail with your records. We cannot accept cash. Checks or money orders are to be made out to UC Regents and must include your student ID number (if applicable). Checks or money orders can be mailed or dropped off with a copy of the invoice enclosed to:

    University of California, Riverside
    Student Health and Counseling Center, Student Health Services, Medical Records 
    388 W. Linden Street 
    Riverside, CA 92521

    Third parties: Please attach a $15 check made out to UC Regents with each request in order to process.


UCR is committed to patient confidentiality. We safeguard your medical records according to established professional practices.

UCR handles your health information based on the following: