UCR Student Health Services' pharmacy’s mission is to provide professional pharmacy services to help improve the health and well-being of UCR students. We strive to make access to prescription and non-prescription medications convenient and affordable so that students can better focus their attention on academic endeavors.

How to Obtain Medications

To obtain prescription medications, you can make an appointment to see one of our providers. If you are issued a prescription, it will be transmitted electronically to our pharmacy. If you have a prescription issued by an off-campus provider, you can bring it to our pharmacy, and we will process it for you. You also have the option to have the prescription processed at an off-campus pharmacy.

Over-the-Counter (OTC) Medications

Many over-the-counter (OTC) medications can be purchased without a prescription to treat common illnesses. Our pharmacy is well-stocked with products to treat:

• Plan B
• Cough, cold, allergies
• Sore throat, dry eyes, ear wax
• Pain, fever, inflammation
• Topical creams and ointments
• Vitamins
• Oral hygiene
• General health supplies

Any OTC product that we do not have in stock can be ordered for the next business day.

Insurance Plans Accepted

Our pharmacy will bill OptumRX for you if you are enrolled in UCSHIP. Get the most out of your pharmacy plan by reviewing the Prescription Drug Plan booklet. We do not bill any other insurance plan. If you do not have UCSHIP, you have the option to purchase the medication at cash price and submit the receipt to your insurance for a reimbursement.

How to Refill a Medication

If your prescription has refills, you can refill your medication by calling our pharmacy at (951) 827-3926. You can also secured-message us in the patient portal. Requesting a refill in-person at the pharmacy is possible, but the wait time may be longer. If your prescription has no refill, please call us 24 to 72 hours in advance so we can request your provider for additional refills.

How to Transfer a Prescription

Prescriptions with refills can be transferred from pharmacy to pharmacy, with the exception of C2 medications. To transfer a prescription to UCR, provide the other pharmacy name, phone number, and drug name or prescription number. To transfer a prescription from UCR to another pharmacy, please call the other pharmacy and provide our phone (951) 827-3926, your name, and drug name or prescription number.

How to Receive Medication by Mail

If you are not near the UCR campus and are interested in receiving medications from us, we can process and mail the prescriptions to you. We can mail refill medications as well as first-time medications. First, call our pharmacy to request to receive your medication by mail order. We will send you a secured message to ask for the mailing address. Once the address is verified, we will send the medication via USPS. We will send you a second secured message to confirm the mail pickup and provide a USPS tracking number. The medication mailing service is limited to addresses within California only. We will not be able to mail controlled drugs or refrigerated items. The mailing process takes five to seven days. Plan ahead and call us in advance.

How to Pay for Your Medication

Prescription co-pays and over-the-counter products can be paid for at the pharmacy with debit or credit cards. Cash is not accepted. You have the option to have the charges sent to your student account. You can log into your student account and pay.