UCR Student Health Services' pharmacy’s mission is to provide professional pharmacy services to help improve the health and well-being of UCR students. We strive to make access to prescription and non-prescription medications convenient and affordable so that students can better focus their attention on academic endeavors.
How to Obtain Medications
To obtain prescription medications, you can make an appointment to see one of our providers. If you are issued a prescription, it will be transmitted electronically to our pharmacy. If you have a prescription issued by an off-campus provider, you can bring it to our pharmacy, and we will process it for you. You also have the option to have the prescription processed at an off-campus pharmacy.
Over-the-Counter (OTC) Medications
Many over-the-counter (OTC) medications can be purchased without a prescription to treat common illnesses. Our pharmacy is well-stocked with products to treat:
- Plan B
- Cough, cold, allergies
- Sore throat, dry eyes, ear wax
- Pain, fever, inflammation
- Topical creams and ointments
- Oral hygiene
- General health supplies
Any OTC product that we do not have in stock can be ordered for the next business day.
Insurance Plans Accepted
Our pharmacy will bill OptumRX for you if you are enrolled in UCSHIP. Get the most out of your pharmacy plan by reviewing the Prescription Drug Plan booklet. We do not bill any other insurance plan. If you do not have UCSHIP, you have the option to purchase the medication at cash price and submit the receipt to your insurance for a reimbursement.
How to Refill a Medication
If your prescription has refills, you can refill your medication by calling our pharmacy at (951) 827-3926. You can also secured-message us in the patient portal. Requesting a refill in-person at the pharmacy is possible, but the wait time may be longer. If your prescription has no refill, please call us at (951) 827-3926, 24 to 72 hours in advance so we can request your provider for additional refills.
How to Transfer a Prescription
Prescriptions with refills can be transferred from pharmacy to pharmacy, with the exception of C2 medications. To transfer a prescription to UCR, provide the other pharmacy name, phone number, and drug name or prescription number. To transfer a prescription from UCR to another pharmacy, please call the other pharmacy and provide our phone (951) 827-3926, your name, and drug name or prescription number.
How to Pay for Your Medication
Prescription co-pays and over-the-counter products can be paid for at the pharmacy with debit or credit cards. Cash is not accepted. You have the option to have the charges sent to your student account. You can log into your student account and pay.
We'll be closed for Winter Break from December 22, 2023, to January 1, 2024. To schedule an appointment, use our patient portal at chconline.ucr.edu. For emergencies, call 911, and for non-emergencies, reach our 24/7 Nurse Line at 877-351-3457.
Feeling unwell during the break? UC SHIP offers virtual consultations via LiveHealth Online. Accessible on your smartphone, tablet, or computer at livehealthonline.com. $25 medical appointment copay, no copay for behavioral health, and no referral needed.
Monday, Tuesday, Wednesday, and Friday:
- 8:00 a.m.-5:00 p.m.
- 9:00 a.m.-5:00 p.m.
We are closed on weekends and UCR holidays.