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Highlander Care
Highlander Care is a plan offered to UC Riverside students who have chosen to opt out of the UC Student Health Insurance Plan (UCSHIP). It provides basic medical urgent services at a quarterly fee of $125.
To enroll in Highlander Care, simply contact Academic HealthPlans to enroll. To cancel Highlander Care, please send a message via the patient portal chconline.ucr.edu to Insurance Questions, department for instructions.
Academic HealthPlans
(855) 427-3167: Purchase UC SHIP and Highlander Care coverage
(855) 247-2273: IRS Form 1095-B
Academic HealthPlans email
1095-B Form email
Under Highlander Care, you will have access to the following basic care services:
- Two primary care office visits per quarter with physicians, nurse practitioners, and nurses.
- Nurse triage visits.
Please note that the following services are not covered by Highlander Care:
- STD/STI screenings.
- Preventative health visits/annuals (covered by ACA plans).
- Durable medical equipment.
- Medications administered during SHS care (e.g., Rocephin, intralesional steroids).
- Insertion of IUD or Depo-Provera (covered by ACA plans).
- Specialist visits (e.g., gynecology, psychiatry).
- Travel visits by nurses or providers.
- Labs sent to Quest and the associated handling fee.
- X-rays and X-ray interpretation.
- Colposcopy.
For any ACA plan-related services, preventative care, or services not covered under Highlander Care, students can access them at the standard student price at SHS.
Student Health Lab Hours
Monday, Tuesday, Wednesday, and Friday:
- 8:30 a.m. to 12:00 p.m.
- 1:30 p.m. to 3:30 p.m.
- Students, use the lab’s iPad check-in kiosks at the front desk and then head to The Well lobby.
Thursday:
- 9:00 a.m. to 12:00 p.m.
- 1:30 p.m. to 3:30 p.m.
- Students, use the lab’s iPad check-in kiosks at the front desk and then head to The Well lobby.
We are closed on weekends and UCR holidays.
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.
*SHS Last routine appointment scheduled is at 4:15 p.m.
Pharmacy Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.
*Lab Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.
*LAB Last walk-in for services is at 2:45 p.m.