Highlander Care

Highlander Care

Highlander Care is a plan offered to UC Riverside students who have chosen to opt out of the UC Student Health Insurance Plan (UCSHIP). It provides basic medical urgent services at a quarterly fee of $125 for the 2023-2024 academic calendar year.

To enroll in Highlander Care, simply contact Academic HealthPlans to enroll. To cancel Highlander Care, please send a message via the patient portal chconline.ucr.edu to Insurance Questions, department for instructions. 

Academic HealthPlans

(855) 427-3167: Purchase UC SHIP and Highlander Care coverage
(855) 247-2273: IRS Form 1095-B
Academic HealthPlans email
1095-B Form email

Under Highlander Care, you will have access to the following basic care services:

- Two primary care office visits per quarter with physicians, nurse practitioners, and nurses.
- Nurse triage visits.
- In-House Labs for specific tests, such as UA Dip with reflex, CBC and manual diff, Influenza A & B, Urine HcG. 
- Certain procedures, including EKG, Ear Lavage, Spirometry, Nebulizer with meds, Suturing, Flourescein Eye Exam, I&D, and Splinting.

Please note that Highlander Care does not cover the following:

-STD/STI Screenings

- Preventative health visits/annuals (covered by ACA plans).
- Durable medical equipment.
- Medications administered during SHS care (e.g., Rocephin, intralesional steroids).
- Insertion of IUD or Depo-Provera (covered by ACA plans).
- Specialist visits (e.g., gynecology, psychiatry).
- Travel visits by nurses or providers.
- Labs sent to Quest and the associated handling fee.
- X-ray interpretation.
- Colposcopy.

For any ACA plan-related services, preventative care, or services not covered under Highlander Care, students can access them at the standard student price at SHS.

Student Health Lab Hours

Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.

Thu: 9 a.m.–5 p.m.

*SHS Last routine appointment scheduled is at 4:15 p.m.

Pharmacy Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.

*Lab Hours:
Mon, Tue, Wed, Fri: 8 a.m.–5 p.m.
Thu: 9 a.m.–5 p.m.

*LAB Last walk-in for services is at 2:45 p.m.

Closed on weekends and UCR holidays.


Feeling unwell when we are closed? UC SHIP offers virtual consultations via LiveHealth Online, accessible on your smartphone, tablet, or computer at livehealthonline.com. There is a $25 copay for medical appointments, no copay for behavioral health, and no referral needed.