Making an Appointment

When making an appointment:

Please remember the best way to minimize the time you have to wait to be seen is to schedule an appointment. Walk-in / Same Day Visits for ill or injured students are available, however the Clinic can be crowded. Walk-in hours are from 9am to 11am  and 1pm to 3:30 PM. Staff is not available during the noon hour for lunch. Once  SHS is full and no other appointments are available at the Health Center for same day care, the center’s staff will assist patients in obtaining a subsequent appointment or direct patients to other local health care resources if needed.You can come in early or call or go online during the day to see if a same day appointment is available. Wait times tend to be significant during the end of most days.

The location of the Student Health Services (SHS) between the Lothian, Aberdeen-Inverness, and Pentland Hills residence halls can make parking limited for clients of SHS. Please arrive early and if possible walk from other parking lots for your visit. We recommend arriving on campus at least 30 minutes before your appointment

You can call (951) 827-3031 to schedule an appointment or use SHS online.

Failure to cancel an appointment 24 hrs. in advance or late arrival will result in a $20-$40 (depending on visit type) missed appointment charge per appointment and added to your R'Web account, so be sure to arrive on time. Appeals of this fee are available and up to the provider discretion. 

Missed appointment fees and appeal information



Access Student Health Services

To access SHSOnline you will need your NETID (Same as Webmail)

  • For Dental appointments, please call (951) 827-3039 Monday-Friday.
  • For chiropractic services a referral is required from your primary care physician, please call (951) 827-3031 for an appointment
  • For counseling and psychological services contact the UCR Counseling Center at (951) 827-5531 or

You Can:

With SHSOnline you can:

  • Make and Cancel Medical Appointments- including same day appointments

  • Read Secure Messages from SHS providers and staff

  • Order Pharmacy Refills

  • Make Women's Health Exam Appointments

  • Make Health and Fitness Evaluation Appointments

  • Make new Travel Visit Appointments

  • Make Immunization and Injection Appointments

  • Communicate with the Insurance Department

Find out what to do when you feel sick.