Student Health Services

Health Records Information

• Current/Previous Students

  Current/Previous Students: For release of information, please log into your UCR portal portal  to complete your request. Review the release of information instructions for more details on submitting your request. For all other requests requiring a signature, please download and complete the Release of Information Authorization Form.

  Health Records Submission Information

  Submit your completed forms by fax, mail, or email to:

  University of California, Riverside
  Student Health Services, Medical Records MC89
  900 University Ave.
  Riverside, CA 92521
  Fax: (833) 260-8603
  Email: shsmedrecords@ucr.edu

  Please allow seven to 10 business days for processing.

  No fee is charged for requests that are sent directly to a physician’s office, medical facility, hospital, medical insurance company, school, State of California disability office, Social Security office, or law enforcement office.

  Fees for Student Personal Requests
  Please determine on your request how you would like to receive your records.

  • Electronic processing: Flat fee of $6.50. Records can be faxed, emailed encrypted with a password, or copied to a CD for mailing or pick up.
  • Paper: 25 cents per paper page copied. Please choose only records that you need to lower your costs if you require paper records.

  A flat fee of $15 is charged for third-party requests (ex., copy services, attorneys, auto insurance etc.).

  Payments
  Current or former students: You will receive a secure encrypted invoice by email if an email address is provided or by mail with your records. We cannot accept cash. Checks or money orders are to be made out to UC Regents and must include your student ID number (if applicable). Checks or money orders can be mailed or dropped off with a copy of the invoice enclosed to:

  University of California, Riverside
  Student Health Services, Medical Records MC89
  900 University Ave.
  Riverside, CA 92521

  Third parties: Please attach a $15 check made out to UC Regents with each request in order to process.

Confidentiality

UCR is committed to patient confidentiality. We safeguard your medical records according to established professional practices.

UCR handles your health information based on the following: 

• If you are a student

  If you are a student*, the University of California follows the California Confidentiality of Medical Information Act (CMIA)  the Family Educational Rights and Privacy Act (FERPA) and other applicable laws that apply to the use and disclosure of your health information. 

  *Whether you are a student or not is defined by Section 130.00 of the University of California’s Policies Applying to Campus Activities, Organizations and Students (PACAOS).

• If you are a non-student

  If you are a non-student, we may use and disclose your health information as described in the University of California Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices.