Welcome Highlanders to Student Health Services
The mission of the Student Health Services (SHS) is to promote academic excellence, enrich the student experience, and support retention by providing high-quality, accessible, and comprehensive medical care to students with a focus on multidisciplinary services, health education, and prevention.
Contact Us
Student Health Services has moved! Visit us in the new Student Health and Counseling Center located by parking Lot 21 near Glasgow dining hall.
- Mondays, Tuesdays, Wednesdays, and Fridays: 8 a.m.–5:00 p.m.
- Thursdays: 9 a.m–5:00 p.m.
- Last Routine appointment is at 4:15 p.m.
- For all appointments please check-in in the new building.
Student Health Services News and Announcements
SHS has moved. Come visit us in the new Student Health and Counseling Center on the first floor. We are located by parking Lot 21.
Student Health Services Office Hours:
- For all appointments, please check-in in the new building. Thank you.
- Mondays, Tuesdays, Wednesdays, and Fridays: 8 a.m.–5:00 p.m.
- Thursdays: 9 a.m–5:00 p.m.
- Last routine appointment is at 4:15 p.m.
- We are closed on weekends and UCR holidays.
- Log onto the patient portal to schedule an appointment.
- Got USHIP or GSHIP? You're covered even when you're NOT on campus! Check out this brochure to learn more about your coverage.
- Visit Counseling and Psychological Services (CAPS) for in-person, Tele-Mental Health appointments and same-day consultations.
Emergency/Urgent Care
When you need medical attention outside of regular hours, you may feel inclined to visit the emergency room (ER). To make an informed decision, familiarize yourself with the differences between emergency care and urgent care.
Click an item below for services updates.
Pharmacy
Family Planning and Abortion Care
Student Surveys
Health Records Information
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Current/Previous Students
Current/Previous Students
- For release of information, please log into your UCR patient portal to complete your request.
- Review the release of information instructions for more details on submitting your request.
- For all other requests requiring a signature, please download and complete the Release of Information Authorization Form.
Health Records Submission Information
Submit your completed forms by fax, mail, or email to:
University of California, Riverside
Student Health and Counseling Center, Student Health Services, Medical Records
388 W. Linden Street
Riverside, CA 92521
Fax: (833) 260-8603
Email: shsmedrecords@ucr.eduPlease allow seven to 10 business days for processing.
No fee is charged for requests that are sent directly to a physician’s office, medical facility, hospital, medical insurance company, school, State of California disability office, Social Security office, or law enforcement office.
Fees for Student Personal Requests
Please determine on your request how you would like to receive your records.
- Electronic processing: Flat fee of $6.50. Records can be faxed, emailed encrypted with a password, or copied to a CD for mailing or pick up.
- Paper: 25 cents per paper page copied. Please choose only records that you need to lower your costs if you require paper records.
A flat fee of $15 is charged for third-party requests (ex., copy services, attorneys, auto insurance etc.).
Payments
Current or former students: You will receive a secure encrypted invoice by email if an email address is provided or by mail with your records. We cannot accept cash. Checks or money orders are to be made out to UC Regents and must include your student ID number (if applicable). Checks or money orders can be mailed or dropped off with a copy of the invoice enclosed to:
University of California, Riverside
Student Health and Counseling Center, Student Health Services, Medical Records
388 W. Linden Street
Riverside, CA 92521Third parties: Please attach a $15 check made out to UC Regents with each request in order to process.
Confidentiality
UCR is committed to patient confidentiality. We safeguard your medical records according to established professional practices.
UCR handles your health information based on the following:
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If you are a student
If you are a student*, the University of California follows the California Confidentiality of Medical Information Act (CMIA) the Family Educational Rights and Privacy Act (FERPA) and other applicable laws that apply to the use and disclosure of your health information.
*Whether you are a student or not is defined by Section 130.00 of the University of California’s Policies Applying to Campus Activities, Organizations and Students (PACAOS).
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If you are a non-student
If you are a non-student, we may use and disclose your health information as described in the University of California Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices.