- Please visit NEW "COVID Screening Check" when symptomatic, positive, or exposed.
Welcome to Student Health Services
The mission of the Student Health Services (SHS) is to promote academic excellence, enrich the student experience, and support retention by providing high-quality, accessible, and comprehensive medical care to students with a focus on multidisciplinary services, health education, and prevention.
Contact Us
In observance of the Memorial Day Holiday, Student Health Services will be closed on Monday, May 29. We will reopen on Tuesday, May 30 at 8:00 A.M.
Visit the patient portal to schedule an in-person appointment or call (951) 827-3031.
Student Health Services NurseLine (877) 351-3457 is available 24 hours a day, seven days a week.
Student Health Services News and Announcements
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Effective July 31, 2023, the University of California Student Health Insurance Plan (UC SHIP) will discontinue the pilot program that offered non-emergency medical transportation services to enrolled students at UC Riverside, San Diego, Santa Cruz and Los Angeles. We will continue to investigate other options for this service in hopes of offering it in the future.
- In observance of the Memorial Day Holiday, Student Health Services will be closed on Monday, May 29. We will reopen on Tuesday, May 30 at 8:00 A.M.
MPOX | Poxvirus Information - CDC
MPOX | Poxvirus Information - RIVCOPH
SHS Office Hours:
- Mondays, Tuesdays, Wednesdays, and Fridays: 8 a.m.–12 p.m. and 1–4:30 p.m.
- Thursdays: 9 a.m.–12 p.m. and 1–4:30 p.m. (Closed for lunch daily from 12–1 p.m.)
- We are closed on weekends and UCR holidays.
- Log onto the patient portal to schedule an in-person appointment or call (951) 827-3031
- Got USHIP or GSHIP? You're covered even when you're NOT on campus! Check out this brochure to learn more about your coverage.
- Visit Counseling and Psychological Services (CAPS) for in-person, Tele-Mental Health appointments and same-day consultations.
For information and FAQs on The COVID Screening Check click here.
Emergency/Urgent Care
When you're in need of after-hours care you may be tempted to rush off to the emergency room (ER). Learn more about the difference between emergency care and urgent care.
Click an item below for services updates.
Pharmacy
Dental Care
Family Planning and Abortion Care
Student Surveys
Health Records Information
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Current/Previous Students
Current/Previous Students: For release of information, please log into your UCR patient portal to complete your request. Review the release of information instructions for more details on submitting your request. For all other requests requiring a signature, please download and complete the Release of Information Authorization Form.
Health Records Submission Information
Submit your completed forms by fax, mail, or email to:
University of California, Riverside
Student Health Services, Medical Records MC89
900 University Ave.
Riverside, CA 92521
Fax: (833) 260-8603
Email: shsmedrecords@ucr.eduPlease allow seven to 10 business days for processing.
No fee is charged for requests that are sent directly to a physician’s office, medical facility, hospital, medical insurance company, school, State of California disability office, Social Security office, or law enforcement office.
Fees for Student Personal Requests
Please determine on your request how you would like to receive your records.- Electronic processing: Flat fee of $6.50. Records can be faxed, emailed encrypted with a password, or copied to a CD for mailing or pick up.
- Paper: 25 cents per paper page copied. Please choose only records that you need to lower your costs if you require paper records.
A flat fee of $15 is charged for third-party requests (ex., copy services, attorneys, auto insurance etc.).
Payments
Current or former students: You will receive a secure encrypted invoice by email if an email address is provided or by mail with your records. We cannot accept cash. Checks or money orders are to be made out to UC Regents and must include your student ID number (if applicable). Checks or money orders can be mailed or dropped off with a copy of the invoice enclosed to:University of California, Riverside
Student Health Services, Medical Records MC89
900 University Ave.
Riverside, CA 92521Third parties: Please attach a $15 check made out to UC Regents with each request in order to process.
Confidentiality
UCR is committed to patient confidentiality. We safeguard your medical records according to established professional practices.
UCR handles your health information based on the following:
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If you are a student
If you are a student*, the University of California follows the California Confidentiality of Medical Information Act (CMIA) the Family Educational Rights and Privacy Act (FERPA) and other applicable laws that apply to the use and disclosure of your health information.
*Whether you are a student or not is defined by Section 130.00 of the University of California’s Policies Applying to Campus Activities, Organizations and Students (PACAOS).
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If you are a non-student
If you are a non-student, we may use and disclose your health information as described in the University of California Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices.